Exchange Fee:
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West Malaysia: RM7
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East Malaysia: RM15
If you exchange directly with us, we will charge RM7 (West Malaysia) for shipping the exchanged item back. For East Malaysia (Sabah & Sarawak), the charge is RM15. The buyer will need to post the item back to our HQ address once the exchange fee has been paid.
PLEASE READ BEFORE PROCEEDING WITH THE EXCHANGE
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No refunds are allowed, except for garment issues.
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Once the buyer has paid the postage fee and we have received the returned item, we will ship out the new item on the next working day.
